Customer & Back Office Services

Looking for a head office, but without the expense of infrastructure, overheads and staff costs? EliteMediserv is able to provide dedicated customer service personnel to manage the sales and purchasing functions of your business by dealing direct with your customers and sales people. You will have a dedicated telephone number allocated to your business, all calls will be answered in your company name and we will work to your specific standards and procedures.

If you want total freedom, we can cover all of your head office requirements by adding back office functions handling all aspects of your business, all in your own name and company branding...

Services We Can Offer:

  • Full Customer Services - Invoicing, Order Management, Invoice Collections, Loan Set Management, Sales Support, ERP Integration
  • Accountancy Services - Bookkeeping, VAT, Bank Management, Payroll

Warehousing & Despatch

As an extension of customer and back office services or even as a stand alone service, we are able to handle all your warehousing and logistical requirements. Providing a link between the two elements of your business, we can work with your management systems and ensure that all compliance and regulatory requirements are adhered to.

We monitor all deliveries at all times electronically from collection point to destination, enabling us to asses progress continually. When that unplanned emergency arises and your customer requires a same day delivery, we use dedicated couriers or our own vehicles to ensure this is achieved.

Services We Can Offer:

  • Loan Set Management
  • Kit Building
  • Service & Repair
  • General or Specialist Warehousing/Storage
  • Next Day or Same Day delivery
  • Training and Education Material/Consumables Storage, Supply and Distribution

Business Support

If business support is required to set up your UK operation EliteMediserv is able to offer solutions and advice on regulatory requirements, company structure and doing business with the NHS.

If you intend to expand your business Internationally, we can help with regulatory requirements and distribution in North America and mainland Europe.

Services We Can Offer:

  • Marketing Services - Product Management, Social Media Support, Project/Product Development, Marketing Material Design
  • QA/RA Services - Support with MDR, Managing QA Function, ISO13485 Support, Product Development
We can tailor our services to match your needs and requirements...